Design Researcher


Design Researcher

Design Researcher - Raleigh

Our teams work on a variety of exciting consumer, medical and industrial projects and our researchers push past the limits of traditional consumer and product design research methods to provide our team and our clients with knowledge, opportunities and direction that lead to meaningful product and service experiences. Our researchers are part of a multi-disciplinary team involved in the design process from defining the strategic direction through full development, representing the voice of the end consumer/user.


ˇ         Develop and apply innovative ways of collecting and analyzing data to uncover and describe new product opportunities, categories, features and innovations

ˇ         Participate in and lead research programs to investigate user workflow, goals, tasks, and experiences as well as explore consumer needs, emotive responses, expectations and beliefs

ˇ         Contribute to product definition and strategy by utilizing and integrating multiple information sources (field work, web surveys, or market literature) and working closely with product strategists, designers, engineers, model makers and interaction designers

ˇ         Work with consumers and designers to evaluate concepts and existing products on the market for improvement opportunities

ˇ         Collaborate with clients to understand their needs for research and to leverage their domain and product knowledge 

ˇ         Communicate the results of studies (either in the field or the lab) in compelling ways so that your team and our clients can take action


ˇ         3+ years of professional experience in research, product development or related fields

ˇ         Experience with contextual research methods, interviewing, survey development, observational research, usability testing, heuristic analyses and other qualitative and quantitative methods for collecting consumer needs and understanding experiences

ˇ         Ability to plan and schedule quantitative and qualitative research studies in an organized and detailed manner while being able to adapt to changes in program schedule and scope

ˇ         Background in anthropology, sociology, human factors, psychology, cognitive science, ergonomics, marketing, design or product strategy is beneficial

ˇ         Demonstrated ability to balance theoretical tools and practical experimentation to develop concepts and ideas

ˇ         Proficiency in MS Word, Excel, PowerPoint and familiarity with drawing or layout programs such as Adobe Illustrator/InDesign; familiarity with image and video processing and editing software like Adobe Photoshop and Premiere a plus

ˇ         Familiarity in database and other data manipulation programs (e.g., SPSS); capacity to plan and conduct statistical analysis a plus

ˇ         Excellent analytical, writing and presentation abilities

ˇ         Strong, collaborative interpersonal work style


Please apply only if you meet the requirements!

Send your résumé and work samples to:

Please include "Design Researcher - Raleigh" in the subject of your email.

No phone calls please.