KOHL Group

Employment Opportunity_ NJ_KR101305_ IVR Human Factors Engineer
KOHL Group Job #KR101305_ IVR Human Factors Engineer
Location: Middletown, NJ
Arrangement: 6 to 12 month contract position

Job Description

Kohl is looking for two Human Factors user experience/systems engineers to work on the design and evaluation of speech-enabled applications. Responsibilities will include working the project team to define systems engineering requirements as well as to design call flows and prompts, working with development and system testing, coaching voice talents, and evaluating the user experience. Each candidate should be a native speaker of English, have a masters or doctorate in cognitive psychology or a related discipline. Previous experience in systems engineering work and in the design and evaluation of the user interface for traditional IVRs and speech-enabled applications (voice or natural language IVR) is highly desirable. Knowledge of VXML and VISIO is a plus.

Interested and qualified individuals please email resume ASAP to Steve Harsanyi <srharsanyi@kohlgroup.com>. Please include job number # KR101305_ IVR Human Factor Engineer.

Thank you.

We would like to take this opportunity to reaffirm our policy of hiring qualified candidates, without regard to race, gender, creed, color, age, religion or national origin. _____________________________

Joe Gleason,
VP Technical Services
The KOHL Group, Inc.
1719 Route 10, Suite 315
Parsippany, NJ 07054
Ph (973) 984-2214 x110
Toll Free (888) 792-9872 x110
Fax (973) 984-8489
website: www.kohlgroup.com